Summary
We are seeking a dedicated and compassionate individual to join our team as a Resident Caretaker for our Homeless Program. The Resident Caretaker is responsible for ensuring the overall well-being of residents by meeting their physical and emotional needs. The primary goal is to maintain a secure and safe environment within the shelter, adhering to guidelines, handling crises, and providing assistance to clients.

Essential Duties and Responsibilities:

Resident Support:

• Provide for the needs of residents while maintaining confidentiality, professionalism, and agency policies.
•  Greet all residents and prospective residents warmly.
•  Offer communication, information, and necessary supplies to residents.

Facility Management:

•  Manage bed assignments, locker assignments, and other resident-related responsibilities.
• Maintain cleanliness and sanitation in the office, clothing room, and resident areas.

• Security and Accountability:

•  Conduct security checks within the facility and related resident areas.
•  Assign and supervise resident service work, encouraging active participation in agency services.
•  Hold shelter residents accountable for upholding rules and expectations, communicating concerns to the Shelter Manager.
•  Documentation and Record Keeping:
•  Take resident attendance, maintain bed count, and ensure bed capacity.
•  Log and document shift and resident information by the end of each shift.
• Perform necessary program operations, including serving meals, taking inventory, performing resident intakes, sorting donations, and issuing medicine.
•  Assist in maintaining accurate records by providing information to the Case Manager and staying in communication with Case Managers and the Program Director.

Collaboration and Meetings:

•  Coordinate with other sites and programs within the agency as needed.
•  Participate in monthly staff meetings.

Schedule Flexibility:

•  Provide shift coverage as scheduled.

Other Responsibilities:

•  Perform all other related duties as assigned.

Qualifications:

•  Previous experience in a similar role or a related field is preferred.
•  Strong communication and interpersonal skills.
•  Ability to handle crises and make sound decisions under pressure.
•  Commitment to upholding ethical standards and maintaining confidentiality.

If you are passionate about making a positive impact in the lives of those experiencing homelessness and possess the necessary qualifications, we invite you to apply for this rewarding position.

Schedule:
Monday – Friday 3:00pm to 11:30pm